Frozen on wordpress import page

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  • #518345

    sjastill
    Member

    I have been testing imports of old material using a wordpress xml file. Only one or two posts at a time for the test, Just as I nearly got there with the formats the wordpress import page (where you normally select the file) has now frozen with the message “error while performing blog import” and has been like that since last night (about 9 hours).

    It says contact support – but of course support aren;t there.

    Very very frustrated.

    Appreciate any help.

    Thanks
    Stuart

    The blog I need help with is radioquality.wordpress.com.

    #518552

    Close down your browser and then go back into things and see if it imported them. Sometimes it does, but just never clears. I’ve had errors before and found that everything imported correctly.

    #518554

    sjastill
    Member

    Thanks. I did try that and was even so convinced it was something like that I tried firefox instead of chrome, but the page was still there!

    #518559

    OK, I’ve tagged this thread so that staff will hopefully see it and reply shortly to your problem and get it fixed for you. They are not back in the office till the 19th, but they are monitoring the forums.

    #518663

    naokomc
    Staff

    @thesacredpath Thank you!

    @sjastill
    The import is cleared now. Could you try this again?

    #518664

    sjastill
    Member

    Can’t test it straight away with an actual import but I have looked the form to choose a file and upload button are now there so I think you have fixed it. Very grateful.

    Sorry to have interrupted your blue skies with mundane problems!

    Stuart

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