Can you give me the following information please;
Host location or IP Address
The blog I need help with is thebeardguycouk.wordpress.com.
There is no FTP access to wordpress.COM hosted blogs.
WordPress.COM blogs do not have permanent IP addresses.
This guide will explain how to move your WordPress.com site to another hosting platform: Moving to a Self-Hosted WordPress Site
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you need a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/
See also please: Move Your Domain to Another Host
The topic ‘FTP Credentials’ is closed to new replies.