getting started

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    I already have a domain name but wordpress don’t use that. So have i wasted my money?

    The blog I need help with is


    Howdy –

    It sounds like you own this domain through another domain provider, is that right? Could you share the domain with me – the one you plan to use here? Then I can take a closer look.



    Hi Julia!

    Since you alwready own a domain name, the next step will be mapping it to your WordPress blog. You can find more information about how to map an existing domain here.

    If you go through all of the steps, and it still doesn’t load correctly – double check that you’ve done the steps correctly. One you are satisfied that you have followed the directions, be patient! It can take up to a day for the servers to be updated. The first time I tried to map a domain I refreshed every few minutes – and I caused myself a lot of undue stress.

    Hope that helps :)



    But does this mean that I can’t give out my address? or doe I have to give people the address?



    Once you map your URL, users and followers will be automatically directed to your WordPress blog.

    This allows people to access your site with both the WordPress URL as well as the url that you map. In essence, it will send people to the same place.


    Hey Ron, great to see you here :) Appreciate the follow up too.

    juliacoard – Please let me know if you have any other questions about using your domain.



    Hi Liz,
    Ive got a .com address and would like to use this for my website with WordPress. Is there any way that I can use this domain name and it does not show WordPress in the URL address?




    Ive got a .com address and would like to use this for my website with WordPress. Is there any way that I can use this domain name and it does not show WordPress in the URL address?

    Yes. You require an upgrade.

    How domain mapping works

    Registering an underlying URL first is required for domain mapping. That underlying URL does not have to match the domain URL when you are domain mapping. What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long.

    There are 3 ways to add a custom domain to your blog. Please note that an active plan is required to add a custom domain to your site. does not accept domain transfers but mapping an existing domain is possible. The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade. The WordPress.COM upgrade for mapping a domain must be renewed annually. does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs

    Before you upgrade

    Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are:

    Also read Important Notes Before Upgrading

    How to upgrade

    You must be logged in as Admin under the exact same username account that registered the blog to access the blog’s dashboard, select a plan.

    Your billing history will be at Dashboard > Store > Billing History

    Your only options for payment are found here Payment Methods


    juliacoard – read over what timethief has shared about domain mapping. This process will show your custom domain in the browser to viewers rather than the free, option.

    Happy to answer any other questions.

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