Getting Unwanted Comment Notification Emails

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  • #973942

    toddg9x19mm
    Member

    Starting at 5pm Eastern Daylight tonight, I am automatically getting subscribed to email notifications every time I make a post or comment on my blog. I’ve verified that all of the “email notification” and “follow” boxes are unchecked.

    The emails I’m receiving are different than anything I’ve ever seen before, coming from WordPress.com in HTML format with blue piping at top and bottom.

    When I choose “Modify your subscription options” at the bottom of the screen and delete the subscription, it automatically reappears as soon as I make a comment or simply approve a comment from someone else.

    How do I turn this off?

    The blog I need help with is pistol-training.com.

    #974189

    timethief
    Member

    Hi there,
    Once you click in the Leave a Reply comment box, you will see the “Notify me of follow-up comments via email” check box appear. Simply un-check this box before you submit your comment and you will not receive email notifications.

    If you ever forget to un-check the box you can always unsubscribe here:
    https://subscribe.wordpress.com/

    #974190

    kathrynwp
    Staff

    Hi there, this bug should now be fixed. Just let us know if you’re still receiving these notifications and we’ll investigate further.

    Sorry for the inconvenience.

    #974198

    dwoog
    Member

    I’m receiving the same notifications. This happened earlier (several months ago), and was also fixed.

    #974199

    toddg9x19mm
    Member

    Thank you, kathrynwp!

    #974200

    kathrynwp
    Staff

    toddg9x19mm – My pleasure. :-)

    dwoog – if you’re still receiving the wrong notifications, please let me know in a separate thread. Our team is still working on some subscription-related repairs, but the particular case described above where a self-hosted site is incorrectly receiving WordPress.com notifications should now be fixed.

    #974233

    dwoog
    Member

    Yes, I am still receiving the wrong notifications. I did tell you this in a separate thread — but I got this notice: “closing duplicate thread due to forum policy.”

    Bottom line: I am still receiving duplicate notifications, AND I tried to follow what you said but couldn’t. Thanks for any help you can provide.

    My blog is http://www.danwoog06880.com.

    #974248

    kathrynwp
    Staff

    Hi dwoog – sorry for the confusion. I have reopened your thread and responded there – https://en.forums.wordpress.com/topic/receiving-unwanted-comment-notifications

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