Google Apps MX Records

  • Author
    Posts
  • #922955

    vincedepalma
    Member

    google apps email setup

    I have a blog ( http://www.whatsupyasieve.com ) registered through wordpress.com (Automattic) that was recently switched over to a GoDaddy hosted wordpress.org installation. The email for @whatsupyasieve.com is handled through Google Apps.

    The DNS records were pointed to GoDaddy nameservers through wordpress.com which in turn updated the MX records to 0 SMTP.SECURESERVER.NET. and 10 MAILSTORE1.SECURESERVER.NET.

    The MX records need to be changed back to Google’s but cannot seem to access them anywhere. WordPress.com “Add Email” is not working, and the Automattic DNS settings page cannot access the zone file.

    Please flag this for support as it seems like a relatively simple problem that could be easily addressed.

    Thanks
    Blog url: http://www.whatsupyasieve.com/

    The blog I need help with is www.whatsupyasieve.com.

    #923160

    macmanx
    Staff

    DNS records are actually set through wherever the domain’s nameservers are pointing.

    Since the nameservers are no longer directed here, setting DNS entries here won’t work.

    Your current hosting provider should have a DNS panel. If not, I recommend contacting them.

    #923172

    vincedepalma
    Member

    The hosting provider (GoDaddy) does not have the DNS settings because the domain name was/is registered through wordpress.com the DNS was changed through the wordpress.com admin panel which redirected to an Automattic branded DNS settings page.

    The domain http://www.whatsupyasieve.com does not even appear in the panel at GoDaddy where the site is now hosted and I have already contacted their support team to confirm this.

    Any other ideas?

    #923174

    vincedepalma
    Member

    Trouble is the Automattic settings panel only allows changes to the nameservers not the MX records or the Zone FIle

    #923176

    macmanx
    Staff

    MX records need to be changed on the domain’s receiving end, which is where the nameservers are pointing. We don’t have any control over the DNS if the nameservers aren’t pointed to us.

    I recommend contacting GoDaddy again.

The topic ‘Google Apps MX Records’ is closed to new replies.