GOOGLE AUTHENTICATION

  • Author
    Posts
  • #1280732

    Somehow, my blog was hacked and google authenticator was installed. I don’t know my password and need to get my blog back. PLEASE HELP!

    The blog I need help with is somecallmealicia.wordpress.com.

    #1280903

    jackiedana
    Member

    Hi there,

    Could you post a link to the blog you can’t access?

    It does not appear that you have two-step authentication set up for your account on WordPress.com. Are you referencing a blog that is self-hosted using the software at WordPress.org? If so, I’m afraid we will not be able to assist you further.

    #1280961

    81dayswontlastforever.wordpress.com
    It’s not self hosted and its .com so I hope you can help

    #1281037

    kardotim
    Member

    Do you still have access to your Gmail mail account? This way I can verify the ownership and create a backup code for you to enter your blog.

    Looking forward to your reply.

    #1281038

    Yes. The email we use is [email removed]
    If you can send me a backup code it would be fantastic. I need to get back to blogging.

    #1281039

    kardotim
    Member

    The code has been sent.

    #1281040

    Thank you. But, now I want to get riding the google authentication, I logged into my phone and now I’m not able to log onto the computer to fix it…

    #1281048

    kardotim
    Member

    I’ve replied to your request by e-mail. I’m closing this thread.

    Thank you.

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