Gray box in some windows

  • Author
    Posts
  • #1071802

    todddaily
    Member

    At some screens during set up, the top half of my window was covered with a gray box, so I couldn’t read what I was supposed to do. I use chrome and Windows 7.

    Here is one page where it happened: http://wordpress.com/#!/read/find-friends/

    The blog I need help with is todddaily.wordpress.com.

    #1072012

    timethief
    Member

    Will you please take a screenshot, upload it to your Media Library where Staff can examine it and return to this thread to post the file name for the screenshot.

    #1072048

    todddaily
    Member

    This is my first day with wordpress and I don’t know where the Media Library is. It may be that it’s under the gray box.

    It comes up when I log into wordpress.com. I got to this string by clicking on the link in the e-mail that was sent to me. When I open my blog, without logging in, the page comes up fine.

    #1072049

    timethief
    Member

    This is the direct log-in link to your blog http://todddaily.wordpress.com/wp-admin
    See here http://en.support.wordpress.com/media/

    #1072050

    todddaily
    Member

    Screen shot in google

    I had to open in this in internet explorer to get to the media library. The gray box doesn’t appear in ie, just in google. It does not appear anywhere else in google, just in wordpress.

    #1072051

    timethief
    Member

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ will you please try upgrading or switching?

    #1072093

    kathrynwp
    Staff

    Hi there, could you please try:

    1) Clearing browser cache and cookies.
    http://en.support.wordpress.com/browser-issues/

    2) If that doesn’t help, please turn off all Chrome extensions:

    – Click the Chrome menu on the browser toolbar.
    – Select Tools.
    – Select Extensions.
    – On the Extensions page, click Disable for the extension you’d like to temporarily remove.

    Let me know how it goes.

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