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Grisaille Theme - Unusual Adverts Displaying

  1. Site admin / owner here aware of wordpress T&C's regarding diplaying ads as part of free hosting plans. Reporting what appears to be a specific issue / bug and not a complaint about the presence of adverts on the site.

    Noticed an unusual change (Wed, Sept 23) in the way in which multiple adverts stacked on top of each other are now visible all blog posts and static pages on the site altering the text formatting footer on Grisaille Theme. Unobtrusive ads were present before but not like this. Looks like a bug with the theme or ads display code. Screen grab images labelled 'ads spam' for your attentiion.

    Took the liberty of viewing other free hosting wordpress.com sites to see if the appearance of these unusual ad diplays were universally conistent across the board however I was surprised to find the problem specific to this site only.

    Please escalate the issue to your ads team to fix. Thanks kindly.

    The blog I need help with is artistnest.wordpress.com.

  2. Hi artistnest,

    Screen grab images labelled 'ads spam' for your attentiion.

    I haven't been able to find the screenshots you created. If you haven't done so already, please upload them to your Media Library — I want to confirm we are seeing the same.

    You can reply here once they've been uploaded and I will look into this for you.

    Thanks!

  3. Hi Gemma,

    Thank you for the prompt reply. To confirm, 3 jpeg screen grabs were uploaded to media library in the early hours of Mon, Oct 2 (GMT) to accompany support forum post. Jpegs are still there. The issue remains clearly visible on the live site as per described to 'joe public'.

    Thanks kindly.

  4. Hi artistnest,

    3 jpeg screen grabs were uploaded to media library in the early hours of Mon, Oct 2 (GMT) to accompany support forum post.

    The screenshots aren't in the Media Library on artistnest.wordpress.com. There are a number of sites in your account, did you upload them to one of those instead?

    It's normal for ads to be displayed below posts on free sites, however I've reported the duplication/stacking to our ads team so they can take a look. I'll be in touch when I have an update.

  5. Hi Gemma,

    Thank you for the prompt reply.

    The screenshots aren't in the Media Library on artistnest.wordpress.com.

    There are 48 images in the media library on artistnest.wordpress.com, time stamped from 1st upload on Aug 4th 2011 to most recent on Oct 2nd 2017. Should I be concerned these images are not accessible to you?

    It's normal for ads to be displayed below posts on free sites, however I've reported the duplication/stacking to our ads team so they can take a look. I'll be in touch when I have an update.

    Duplication / stacking of multiple ads below every single blog post and static page is definitely not normal. Thanks for escalating the issue to your ads team to fix. Look forward to the update.

  6. Hi artistnest,

    Should I be concerned these images are not accessible to you?

    I've just found them. I was looking for screenshots containing stacked adverts — the screenshots you are referring to are there but they don't contain any ads, which is what threw me :)

  7. Hi Gemma,

    My apologies. Ad-blocker was running when screenshots were taken hence the massive space beneath.

    Multiple adverts stacked on top of each other remain present and visible as described on non ad-blocking desktop browers or browsing through an iOS / Android mobile device. Look forward to the ads team fix and update.

    Thanks again for the continued support.

  8. Thanks, I'll be in touch once I know more.

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