I’m completely frustrated. We first purchased “Video Press” for our .com wordpress site and it doesn’t work. Then we make the decision to purchase “guided transfer” and haven’t heard two words from anyone. The store states that I will receive 2 weeks of support with this option. My domain hasn’t been transfered, no one has contacted me, and you have alot of our money. We were charged for Video Press twice. When does my two weeks of support start?
I have loved wordpress since we started it, but this is all just frustrating at this point.
I can’t even locate a number to get help.
We need to know what is going on ASAP as this is an interruption to our business.