guided transfer help

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  • #1465750

    williamhoop
    Member

    Will my WordPress followers be transfered over to my WordPress self hosting site? Will people still be able to read my posts on the reader?

    The blog I need help with is livingwithadhd.me.

    #1465817

    Hi, williamhoop. The full instructions for transferring your subscribers are here: Moving Your Subscribers

    Once you follow these steps completely, you can post here and let staff know you’re ready for them to complete the move for you:

    1. On your self-hosted WordPress site, install the Jetpack plugin, connect it to WordPress.com with your WordPress.com username, and make sure the Subscriptions module is activated.
    2. Optionally, add the Jetpack Subscriptions widget to your sidebar.
    3. Optionally, on your WordPress.com site from which you’ll want to transfer your followers, post a notice telling your site’s followers that you’ll be moving, and that their subscriptions will be going along with you. This is because, while your email subscribers will continue to receive email notifications of new posts as before, WordPress.com followers will only see new posts in the Reader. They will not receive email updates unless they subscribe to receive those on your new site, which they can do if you’ve added the Subscriptions widget.
    4. Once your Jetpack is connected and ready to go, and you’ve informed your readers about your upcoming move, contact us and we’ll move your subscribers for you.
    #1465831

    williamhoop
    Member

    Thanks for the reply. Is it possible
    They can still see my new posts in reader? Also is there a plugin for people to read my posts on reader from my self hosted site?

    Can the engineers transfer my subscribers?

    #1465877

    If you have the Jetpack plugin and subscriptions module activated, as mentioned in that link, then WordPress.com followers will see your posts in the Reader.

    Once you’ve completed all the steps listed on Moving Your Subscribers (set up site, install Jetpack, connect Jetpack to wordpress.com ), let us know here and we’ll tag this so that staff can transfer your subscribers for you.

    #1465881

    williamhoop
    Member

    I have done it now, can you tag someone to move all my wordpress subs? :)

    #1465882

    timethief
    Member

    Thread tagged for Staff ere: transfer of subscribers and stats. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1465900

    amightywp
    Member

    Hi there,

    I’m trying to transfer your followers, however it looks like your xmlrpc.php file is either missing or malformed. You can go here:

    http://jetpack.me/support/debug/

    Where you can enter in your domain name and it will give you some information about the xmlrpc.php file and what to do to correct the issue.

    #1465904

    williamhoop
    Member

    Hi, I turned it on with a plugin :)

    #1465905

    amightywp
    Member

    I just went and checked, and it looks like your xmlrpc.php file is either still missing or you have a redirect in place on your site which is preventing it from being viewed.

    When I go to http://livingwithadhd.me/xmlrpc.php, I get a “coming soon” page which does not let me view anything else. In order for me to continue transferring your subscribers, that file does need to be in place and active.

    #1465906

    williamhoop
    Member

    Hi, I took the coming soon page off. I’m not sure what else to do with this xmlrpc file. I’ve turned it on with a plugin and I wouldn’t know where it needs to go.

    #1465911

    amightywp
    Member

    That actually was it! I’ve gone ahead and started the transfer. You should see your followers start to appear within your stats now. As you have quite a few, the process should be completed within 24 hours, at which point you can re-enable your coming soon page!

    #1465920

    williamhoop
    Member

    is it possible I can have them transferred back over to my wordpress blog, I don’t think a self hosted blog is right for me..

    #1465921

    amightywp
    Member

    We can indeed move your followers back. Do you still have the Jetpack plugin installed and is it connected still to WordPress.com? I tried to verify a connection and it failed, so it looks like something isn’t connecting quite right at this time.

    #1465922

    williamhoop
    Member

    Hi I do, all I did was change the nameservers back to wordpress.com, nothing else has changed. :)

    #1465923

    amightywp
    Member

    OK, that is a bit of an issue, as our system still uses the domain name to get to WordPress.org site. Without your domain name pointing to it, our system has no frame of reference for how to reach it in order to transfer the followers back.

    Whenever is convenient, you’ll need to set your nameservers back to the WordPress.org site so that we can make the transfer, at which point you can point them back to WordPress.com’s again.

    #1465924

    williamhoop
    Member

    done

    #1465925

    amightywp
    Member

    Thanks so much for switching them back! I know it sounds funny, but if you could please disconnect and reconnect Jetpack so that we can make sure the connection is working OK, we can get this thing working right and get those followers moved back over.

    Thanks for your patience!

    #1465926

    williamhoop
    Member

    Okay, I deactivated it and activated and logged in to jetpack. :)

    #1465927

    amightywp
    Member

    And there you have it! Everyone has been moved back to WordPress.com.

    You can feel free to move those nameservers back to the WordPress.com ones:

    NS1.WORDPRESS.COM

    NS2.WORDPRESS.COM

    NS3.WORDPRESS.COM

    Sorry for all of that inconvenience once again!

    #1465928

    williamhoop
    Member

    thanks, last question, any idea why none of my posts now show up in the reader page? No one gets any new blogs I write :(

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