Need help? Check out our Support site, then

Guided transfer issue

  1. I recently purchased the guided transfer to (from, for the $129, but I have not heard from a WordPress happiness engineer yet - though I did get an email that said one of them would contact me. I thought this would be a relatively quick process - does anyone know how long I should expect to wait? Do I need to do something else on my end to reach out?

    The blog I need help with is

  2. I tagged this thread for Staff response. Please subscribe to it so you are notified when they reply.

  3. It looks like you were already contacted by Velda, one of our Guided Transfer Happiness Engineers, and your transfer has been scheduled. If you have further questions about the process, just let her know and she'll be glad to assist directly.

  4. Great! Thanks!

  5. asseromaberlinotelaviv

    hello, since I also have to move my blog ( and I have purchased the guided transfer and, in another support post they told me to contact Velda, how do I contact him/her?

    All the best


  6. Hi Stefano, you should have received an email from Velda on May 31, giving you some instructions for the Guided Transfer. Please check your spam folder if you didn't receive it.

  7. Hi Kathryn,

    Just wanted to say a big thank you for our support and assistance on my other forum (i'ts now closed so couldn't reply!) for

  8. luxurymenblog - you're welcome. :-)

Topic Closed

This topic has been closed to new replies.

About this Topic