I recently purchased the guided transfer to wordpress.org (from wordpress.com), for the $129, but I have not heard from a WordPress happiness engineer yet – though I did get an email that said one of them would contact me. I thought this would be a relatively quick process – does anyone know how long I should expect to wait? Do I need to do something else on my end to reach out?
It looks like you were already contacted by Velda, one of our Guided Transfer Happiness Engineers, and your transfer has been scheduled. If you have further questions about the process, just let her know and she’ll be glad to assist directly.