Guided transfer issue

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  • #1270600

    alexosmorgan
    Member

    I recently purchased the guided transfer to wordpress.org (from wordpress.com), for the $129, but I have not heard from a WordPress happiness engineer yet – though I did get an email that said one of them would contact me. I thought this would be a relatively quick process – does anyone know how long I should expect to wait? Do I need to do something else on my end to reach out?

    The blog I need help with is footballeveryday.wordpress.com.

    #1270809

    timethief
    Member

    I tagged this thread for Staff response. Please subscribe to it so you are notified when they reply.

    #1270831

    kathrynwp
    Staff

    It looks like you were already contacted by Velda, one of our Guided Transfer Happiness Engineers, and your transfer has been scheduled. If you have further questions about the process, just let her know and she’ll be glad to assist directly.

    #1270870

    alexosmorgan
    Member

    Great! Thanks!

    #1270897

    hello, since I also have to move my blog (www.radiospada.org) and I have purchased the guided transfer and, in another support post they told me to contact Velda, how do I contact him/her?

    All the best

    Stefano

    #1270898

    kathrynwp
    Staff

    Hi Stefano, you should have received an email from Velda on May 31, giving you some instructions for the Guided Transfer. Please check your spam folder if you didn’t receive it.

    #1270899

    Hi Kathryn,

    Just wanted to say a big thank you for our support and assistance on my other forum (i’ts now closed so couldn’t reply!) for Luxuxymenblog.com.

    #1270900

    kathrynwp
    Staff

    luxurymenblog – you’re welcome. :-)

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