Guided Transfer vs DIY Transfer and Stats

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  • #1158576

    scbritton
    Member

    I’m somewhat confused by what I’ve been finding in my searching for answers. Over on the wordpress.com guided transfer page, in the FAQ, it says, “I love my stats. Will they transfer?” (Answer: Yep!)

    Now, when I’m searching for answers on how to move the stats, virtually everything I have read says, “you can’t.”

    So, the question is, which is true? Do the Happiness Engineers do something special for the people who pay to have their blog moved?

    The blog I need help with is stevenbritton.com.

    #1158801

    raincoaster
    Member

    Yes, the Happiness Engineers do something special for people who pay them a hundred bucks, but you can set your stats to “begin” at any arbitrary number you like if you use one of the many stat counters that does that. This info applies only to the WP.com stats from Jetpack.

    #1158810

    scbritton
    Member

    Could you suggest some plugins, or search terms to find one?

    #1158811

    hewsut
    Staff

    Raincoaster, that’s not very generous. Haven’t we earned the benefit of the doubt?

    @scbritton, stats migration is a new development. Guided Transfer tends to be at the forefront of rolling out such efforts, which is why you only see it in that documentation. Contact general WordPress.com support once you are moved over and we’ll get you fixed up.

    #1158812

    raincoaster
    Member

    Are you saying that when someone transfers themselves they can start their jetpack stats at the level of the old WP.com blog? Because I’m not seeing that, if it is the case. I wasn’t trying to cast aspersions, I was trying to say there’s a reason you charge for this, and that the guided transfer does indeed supply services you can’t replicate yourself. If that’s not the case, do tell.

    #1158813

    hewsut
    Staff

    Fair enough. Guided Transfer makes the process easier, but everything we do can be done with the normal Tools->Export/Import process (coupled with some grunt work on theme options, etc).

    Subscription migration and stats migration are not self-service at the present time, but we are happy to assist anyone who gets in touch with us in WordPress.com support.

    #1158814

    scbritton
    Member

    Okay, this may sound like a weird question, but is “general support” this forum? I have been to the Support page and wound back up here.

    #1158815

    raincoaster
    Member

    Yes, it is.

    #1158828

    hewsut
    Staff

    @scbritton, right now the Happiness team is in the middle of their annual meetup. When they get back (next week), you will also have an option to contact them directly via the contact form off the support site.

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