Hacked – Please help. Wedding Website worried about spam

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  • #1244995

    Hello,

    My wedding website is http://www.allyandjoewedding.com and was registered by our webdesigner Jack Cosentino. He provided me access to the website a couple months ago so I could see how everything worked and add in some other features I wanted.

    Unfortunately it looks like we’re now hacked and I cannot log-in to reset the password. Additionally, Jack said that the “reset my password” e-mails are not coming to him, so he cannot reset them either.

    Can you please help? Our wedding is in 2 months, and I’m worried that our website will be irreperably harmed / taken down.

    Thanks!
    Joe

    The blog I need help with is joedandallywedding.wordpress.com.

    #1245122

    auxclass
    Member

    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    You will need to open a new account at .ORG if you don’t have one – it is not connected with the forum here.

    https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

    For more on the difference: http://support.wordpress.com/com-vs-org/

    #1245145

    Thanks! Sorry, didn’t realize that given the web designer set up all the accounts. Thanks for the help!

    #1245149

    auxclass
    Member

    you be welcome

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