Hacker solution

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    Posts
  • #1157882

    sculptmobile
    Member

    What can be done when your account is hacked? I changed the password, but the hacker was still able to post to my account.

    The blog I need help with is sculptmobile.wordpress.com.

    #1157977

    auxclass
    Member

    Try:

    The only “hacked” sites I have seen here have been people getting the password somehow to a site so you do want to be careful how you log in and use a tough password.

    You should also check to make sure that someone has not added a new user to your site. Problems have also happened when there was more than one Admin. and an Admin left on less than graceful terms.

    Dashboard >> Users

    Many times a users email is hacked or the password guessed and the email account is used to get access by requesting a password reset – you need to change your email password and make sure they nobody has been added to your email account.

    You should also run a virus check on you PC to make sure your PC does not have a security issue that has compromised your email or WordPress.COM log-in information (also your bank etc. if you do online banking or retirement accounts)

    There have also been a few Posts on “hacked” sites and it was because someone got the Post by Email address and using the Post by Email to send in new Posts, if you have Post by email disable the Post by Email and regenerate the address. Spammers have scripts the generate email addresses and they sometimes can get a valid address for a Post by Email address.

    If you are really concerned you could as the staff to look at your site: http://en.support.wordpress.com/contact/

    You could also use a secure log-in in case you are on an unsecured link: http://en.support.wordpress.com/https/

    #1158116

    sculptmobile
    Member

    Thank you for your advice….I disabled the “post from email”. It’s been a while since my last true update so I thinking that the blog is the only account at risk. I plan to contact tech support, as well. I appreciate you taking time to walk me through this process.

    #1158117

    raincoaster
    Member

    Change your email password as well.

    #1158118

    sculptmobile
    Member

    Doing it now, thanks….. any idea how I can actually contact WORDPRESS? The link above the lead me back to this forum.

    #1158119

    auxclass
    Member

    I flagged this for staff attention – they are at an annual meeting and are probably a bit busy

    #1158120

    sculptmobile
    Member

    YOU ARE AWESOME!!! I followed each of the suggestions that I could figure out lol Hopefully, that will help.

    #1158126

    jenia
    Member

    @sculptmobile: I’ve emailed you directly, please respond to that email whenever convenient (I’m closing this thread).

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