Having trouble with my newly purchased domain.

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  • #1770636

    raysnaps
    Member

    Hi!
    I purchased a domain through WordPress 5 days ago, I read that it could take up to 72 hours for it to work, but it’s still not working.

    I just did the Domain Helper thing, and it says my domain is expired [impossible, just purchased it] and that my domain is not registered.
    When I look in the ‘my upgrades’ section it says ‘DNS needs to be updated’.

    I have tried to fix this myself, but it’s all so unclear to me, I thought that purchasing a domain through wordpress would make things easier for me.
    Does anyone know a solution?

    The blog I need help with is raysnaps.wordpress.com.

    #1770719

    timethief
    Member

    The relevant piece of information that’s missing is the URL of the domain starting with http:// Please post it now.

    #1770721

    raysnaps
    Member
    #1770723

    timethief
    Member

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1770724

    raysnaps
    Member

    Thank you time thief, I honestly hope this can be solved soon.
    Thanks again!

    #1770728

    Hi there. We’re looking into this now. RaySnaps, I’ll follow up with you individually. Thanks for your patience!

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