header appears in firefox but not on explorer

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  • #545442

    ngondetour
    Member

    Hi Buddies !
    the header of my blog , appears on firefox , but doesn’t appear on IExplorer.
    Could somebody tell why , what to do ? here’s my blog address: http://ngondetour.com
    thank you

    The blog I need help with is ngondetour.com.

    #545544

    timethief
    Member

    This sounds like a browser issue. Please log out of wordpress.com, clear your browser cache and cookies and log-in again.
    http://en.support.wordpress.com/browser-issues/

    #545773

    ngondetour
    Member

    Thank you for your reply. Unfortunately , it doens’t seem to be a cache and cookies problem. I asked a few friend of mine to load the website on explorer , they all have the same issue, the header does not appear . It does only on firefox.
    It does the same on two of my website: http://truongsonphai.wordpress.com
    http://ngondetour.com

    Can somebody help me out ????

    Thanks

    #545774

    airodyssey
    Member

    Hi. Just a thought but your header images are over 700 KB large and that doesn’t seem to make Internet Explorer happy. Even when I try to open the header image by itself, Internet Explorer just displays an X instead. Have you tried with a header image that is less heavy?

    #545775

    Following up on airodyssey’s remark, your image is too heavy because its resolution is 300; needs to be 72.

    #545776

    timethief
    Member

    When you decrease the file size for images before you insert them, uploads and pages will load faster and the issue you have will disappear. Create a new image and optimize it. Delete the current image from your Media Library and replace it by uploading your new presized and optimized image. See here please > http://en.support.wordpress.com/media/image-optimization/#image-editing-software

    #545779

    ngondetour
    Member

    Thanks guys !
    I’m going to try it out and it should work.
    I let you know
    cheers

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