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header image not uploading

  1. When I click "upload" after I search for a file on my computer to use as a custom header image, the image does not upload. The help instructions say to contact support if this happens but the staff is apparently on vacation in st louis. Anybody have any idea what to do? Thanks in advance!

    The blog I need help with is

  2. Image troubleshooting:

    If you are having problems uploading images then the most likely causes are:

    • The file size of the image is too large.
      Your connection is slow.
      There is a problem between your computer and the server. (You do not have a direct line here. Your connection will go through any number of hubs before it gets here and one problem along that line will cause you problems.)
      Your file type is not an accepted one
      You have browser issue
  3. The Twenty Eleven theme has special image features. If you read this carefully you will probably discover what your problem is The workings of Duster / Twenty Eleven

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