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Header photo

  1. The picture on my header has stopped loading and when I tried to re upload it it said it can't be processed, can this be fixed because the picture really suites my blog

    The blog I need help with is

  2. The header image size is 1000 px x 288 px and you upload it here > Appearance > Header

    These are the accepted file types:
    Instructions here
    Here are more details about the options for uploading images
    troubleshooting images here >

    If you are not successful let us know:
    (a) How you are connecting to the internet and to
    (b) Exactly which browser (and version of it) you’re using by checking here if necessary

  3. the file a JPEG and is 480 by 480 (which was showing fine on the page last night until it disappeared) my browser is chrome 29, still need help sorry ( I really want that picture haha)

  4. the file a JPEG and is 480 by 480

    The header image is 1000 by 288 (width, height).

  5. Is this a new restriction I don't understand why it let me do it previously but not now??

  6. You could accept the reality that images which are not correctly sized as per the theme design requirements will disappear.

  7. Fixed it thnx for the help

  8. I see it here:
    1,000px × 579px (scaled to 963px × 558px)
    You're welcome.

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