Header upload coming up gray

katy2484 · Member · Nov 26, 2006 at 9:12 pm
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EEEK! I went to change my header today and it keeps uploading as a plain gray box. Anyone else haveing this problem? I’ve tried doing different file types like jpeg and gif and the same thing happens. Am i doing something stupid?
drmike · Member · Nov 26, 2006 at 9:15 pm
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There’s about a dozen thread on the topic already. Please let us know the filename and size so we can help you. The issue is normally due to one or the other.
katy2484 · Member · Nov 26, 2006 at 9:23 pm
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its header.gif and about 75k
drmike · Member · Nov 26, 2006 at 9:42 pm
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That sounds fine although 75k I believe is more towards the high side of what’s allowed. (Please remember that many folks are still on dial up.)

I’ll send in a feedback and see if we can get staff involved with this.
sunburntkamel · Member · Nov 26, 2006 at 9:52 pm
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i had mine look gray in the preview/crop page, but i saved it and it looked fine. but then, my image was already sized, so i didn’t need to see the image for cropping.
drmike · Member · Nov 26, 2006 at 9:53 pm
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It’s not animated, is it? I know the software is removing the animations. At least it was…
sunburntkamel · Member · Nov 26, 2006 at 9:56 pm
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newp. it was the correct dimensions, and i had no crop handles, so i’m guessing they’re working on making it easier for people who’ve already cropped their image.
katy2484 · Member · Nov 26, 2006 at 9:56 pm
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i tried cropping it and all while it was gray but it still didn’t work, so i dunno
drmike · Member · Nov 26, 2006 at 10:03 pm
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By the way, what does the new header look like? I’m seeing the blury trees on your blog currently.
katy2484 · Member · Nov 26, 2006 at 10:15 pm
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lol, yeah that is one of my blogs. Its my second one i am trying to change http://absentmind.wordpress.com/
the new one has a bunch of yarn that I messed with on Jasc psp
drmike · Member · Nov 26, 2006 at 11:32 pm
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Yes, something’s strange on that since the picture isn’t even coming up manually.
andy · Member · Nov 27, 2006 at 7:12 am
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katy2484, your header is fixed.

Any other reports of this should be sent in as feedback as we are investigating the cause.

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