Header upload coming up gray

  • Author
    Posts
  • #40644

    katy2484
    Member

    EEEK! I went to change my header today and it keeps uploading as a plain gray box. Anyone else haveing this problem? I’ve tried doing different file types like jpeg and gif and the same thing happens. Am i doing something stupid?

    #40912

    drmike
    Member

    There’s about a dozen thread on the topic already. Please let us know the filename and size so we can help you. The issue is normally due to one or the other.

    #40915

    katy2484
    Member

    its header.gif and about 75k

    #40920

    drmike
    Member

    That sounds fine although 75k I believe is more towards the high side of what’s allowed. (Please remember that many folks are still on dial up.)

    I’ll send in a feedback and see if we can get staff involved with this.

    #40923

    i had mine look gray in the preview/crop page, but i saved it and it looked fine. but then, my image was already sized, so i didn’t need to see the image for cropping.

    #40924

    drmike
    Member

    It’s not animated, is it? I know the software is removing the animations. At least it was…

    #40926

    newp. it was the correct dimensions, and i had no crop handles, so i’m guessing they’re working on making it easier for people who’ve already cropped their image.

    #40927

    katy2484
    Member

    i tried cropping it and all while it was gray but it still didn’t work, so i dunno

    #40930

    drmike
    Member

    By the way, what does the new header look like? I’m seeing the blury trees on your blog currently.

    #40935

    katy2484
    Member

    lol, yeah that is one of my blogs. Its my second one i am trying to change http://absentmind.wordpress.com/
    the new one has a bunch of yarn that I messed with on Jasc psp

    #40946

    drmike
    Member

    Yes, something’s strange on that since the picture isn’t even coming up manually.

    #40968

    andy
    Member

    katy2484, your header is fixed.

    Any other reports of this should be sent in as feedback as we are investigating the cause.

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