Help! Blog using wrong Twitter handle on Share button

  • Author
    Posts
  • #1559342

    purplequark
    Member

    Similar issue to the topic here: https://en.forums.wordpress.com/topic/tweet-button-using-wrong-twitter-handle?replies=8

    When clicking the Twitter share button on the bottom of posts, it pops up with @OutdoorLatino but it should be @LatinoOutdoors. Thoughts? Solutions! Help please.

    -Jose

    The blog I need help with is latinooutdoors.org.

    #1559541

    eurello
    Staff

    Hi Jose – This should be fixed now. :)

    #1559542

    purplequark
    Member

    Fantastic, THANK YOU SO MUCH! Mil gracias :)

    #1559564

    When clicking the Twitter share button on the bottom of posts, it pops up with @vallartaescapes but it should be @galvanrestate. Thoughts? Solutions! Help please.

    -Jose

    The blog I need help with is galvanrealestate.wordpress.com

    #1559565

    eurello
    Staff

    Hi Jose – Please update the Twitter username toward the bottom of Settings->Sharing here:
    https://galvanrealestate.wordpress.com/wp-admin/options-general.php?page=sharing

    If it still doesn’t change after you’ve changed it there, let me know.

    #1559566

    Eurello,

    I deleted and re-entered the Twitter username, but… it still shows @vallartaescapes when I go to tweet a blog post, help, please!

    #1559567

    eurello
    Staff

    Ok, it should be fixed now. Sorry about that.

    #1559568

    Thank you very much, now… can you help me with the next problem which is when I tweet the posting the author shows up as someone else, Robert Seco @vallartaescapes

    #1559569

    eurello
    Staff

    Hi there – Can you describe a bit more what you mean? When I use the Twitter sharing button on one of your posts, it just shows as ” via @galvanrestate”

    Can you please make a screenshot of what you’re seeing? Here are instructions for how to make a screenshot: http://en.support.wordpress.com/make-a-screenshot/

    You can upload it to your blog’s Media Library and I can look at it there.

    #1559570

    O.K., screenshot taken, uploaded to my blog’s Media Library so you can look at it there. Thank you.

    #1559571

    timethief
    Member

    I used both IE11 and Fireox 26 and this is what I get when sharing Villa Las Tortugas – For Rent – en Playa Las Tortugas http://wp.me/p4bkxT-6i via @galvanrestate

    #1559572

    Yes, but… when you tweet the blog post and click on View Summary the tweet shows:

    WordPress.com
    View this content on WordPress.com’s website
    Villa Las Tortugas – For Rent – en Playa Las Tortugas

    By Robert Seco @VallartaEscapes

    #1559573

    eurello
    Staff

    Ah, ok. Thanks for the screenshot. I think that that author information reflects the display name and Twitter handle that was there at at the time the post was published. There’s no way to change it, but it should reflect the correct one for posts you publish going forward.

    Let me know if it doesn’t.

    #1559574

    Thank you so much for your clear cut help. I understand the problem and will take care of it from here.

    Now… how do I apply for a job like yours? I love what you do.

    #1559575

    eurello
    Staff

    We’re always hiring! http://automattic.com/work-with-us/

    :)

    #1559576

    Thank you so much. I will check out the site. Happy New Year!

    #1559577

    Hi, I’m trying to link a twitter account to wordpress but it seems to use the wrong username “via @joshballs93” despite it being linked up correctly (it posts to the correct twitter: @GdGooseGraphics) any ideas on how I might solve this?
    Blog URL is goodgoosegraphics.wordpress.com

    #1559578

    eurello
    Staff

    Hi there,

    In Settings->Sharing here:
    https://goodgoosegraphics.wordpress.com/wp-admin/options-general.php?page=sharing

    Scroll down to the bottom where you’ll see ‘Twitter username to include in tweets when people share using the Twitter button.’ It’s still got your old one there. Update it to the new and save your changes, and let me know if that fixes this. :)

    #1559579

    Thanks so much, all sorted

    #1559580

    tfmichael
    Member

    Our blog (http://justpolicy.co.uk/) is still showing our old Twitter handle (@TFCampagins) even though we updated it to our new one (@TearfundAct) in the share settings. Any help is appreciated.

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