Help! Cannot find username or password or connected email!

  • Author
    Posts
  • #1067324

    rhubarb0
    Member

    Ok, I’ll be brief. I have a free blog set up with wordpress.com. I want to delete it as I’ve now got my own website and so it doesn’t pay to have duplicate sites.

    I tried to log in to delete the blog. I’ve forgotten the username so I used all the emails I own in an attempt to reset the password. None worked.

    I went onto an account recovery form which told me that my blog here http://lisavalentinecopywriter.wordpress.com/ does not exist and asked if I had a wordpress.org one instead.

    WordPress are currently not accepting support forms except for paid subscribers.

    I’m not sure what to do next. I’ve tried all the usernames I can think of, I’ve tried all my emails, I cannot get into the account and I cannot contact wordpress. I’ve also searched all my emails for the welcome email I would have received when I set the site up but nothing. The blog is only around 3 months old, if that.

    Please can someone guide me on what to do? How can I get it deleted without having access? How can I contact WordPress?

    #1067420

    timethief
    Member

    This thread has been flagged for Staff attention. What’s required is your patience while waiting.

    #1067538

    kardotim
    Member

    The ‘lisavalentinecopywriter’ blog is registered under a different account, other than ‘rhubarb0.

    If you don’t have access to your account or forgot the password, you can request a new password by entering your email address here:

    http://wordpress.com/wp-login.php?action=lostpassword

    Please follow the instructions carefully. You’ll receive two separate emails during the reset process, so make sure you read them both. If you don’t receive the emails right away, check your spam folders as well. The confirmation emails can get caught in them sometimes :)

    #1067552

    rhubarb0
    Member

    Ok, I did that and it allows me to reset the password for the blog associated with that username which is not the copywriter one.

    I thought perhaps I had used the same username for both blogs, but whilst my name and password will open my personal blog, it does not open the copywriter blog and when I try it says that I cannot access that dashboard.

    I have tried entering all my email addresses but none are for that blog.

    If you could give me an idea which email address I used then I can recover my password and delete the blog. I have emailed support at wordpress.com but I’ve not had any reply.

    In short – I do not know what email address I used for this blog and as I don’t know my username or password, I cannot access the blog.

    #1067553

    kardotim
    Member

    I can only say it’s a co.uk e-mail address. Hopefully that helps to recover the password.

    #1067632

    robbensalter
    Member

    I wrote a blog and created a fake email to write it and now I desperately want to delete it but cannot retrieve any of the info related to signing on that acct. how can I delete it?

    #1067634

    macmanx
    Staff

    If you have lost access to your WordPress.com account, please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click “Need More Help?” if necessary.

    #1067635

    robbensalter
    Member

    Thank you…

    #1067636

    macmanx
    Staff

    You’re welcome!

    #1067637

    robbensalter
    Member

    I sent them a please help recover my email eemail does this work?

    #1067638

    macmanx
    Staff

    Was it via the “Need More Help?” button?

The topic ‘Help! Cannot find username or password or connected email!’ is closed to new replies.