I mapped my client’s domain but now their email isn’t working. Their email provider has given us one MX record for the DNS update but the client still can’t access email. I rang the provider and got an IP 220.127.116.11 so I tried A mail 18.104.22.168
and still not working. Any suggestions? HELP
Otherwise is there a way to remove the mapping to wordpress and return to their old site until we find an email solution so they don’t have downtime?
Thank you for your response, grateful. I’ve switched back to the old nameservers.
Can you suggest the best step forward for moving their domain and email – should we move their domain to larger provider and then email with google apps? I’m just wanting to avoid any downtime on their emails.
Also by moving the nameservers back, do I need to delete the dns record in wordpress ? or is it all fine with the nameservers? I just need to get the emails back working for the client asap. help help help
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