Help! for "An error occurred while refunding your upgrade"

  • Author
    Posts
  • #1100420

    czoralioglu
    Member

    Hi guys,

    I am a deaf Cagri. Last December 15, been paying my credit card without my knowledge. I could not cancel “WordPress Value Bundle”. How do I cancel? I’m getting an error message: “An error occurred while refunding your upgrade. Please contact support” Just keep the domain name. I do not know what to do. Waiting for wordpress team help.

    Thanks

    The blog I need help with is cagrizoralioglu.com.

    #1100548

    raincoaster
    Member

    I have flagged this for staff attention.

    #1100595

    kathrynwp
    Staff

    Hi there – I’ve removed the Value Bundle upgrade while keeping your private domain active, and issued a $73 refund. It can take 1-2 weeks for a refund to be reflected on your account.

    Just let us know if you need anything else.

    #1100599

    czoralioglu
    Member

    Thanks:) One day I will use again:)

    #1100600

    kathrynwp
    Staff

    My pleasure. :-)

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