HELP – Forms are not being sent to me after submission

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  • #730176

    I’ve created several forms for people to fill out and submit but they are not coming through to my email. All forms were working fine until recently.I’ve checked and the email address is correct. Any suggestions on how to fix this???

    The blog I need help with is nevadacountypaws.org.

    #730285

    timethief
    Member

    What if the emails aren’t getting through?
    If you’re not receiving notification emails:

    First check to make sure you are the author on the post where the comments are getting added.
    Check the Settings > Discussion page to make sure email notifications are turned on.
    Check the spam/junk folder in your email program to make sure the messages weren’t filed there by mistake.

    If you are still having trouble, contact Staff for help at this link on on Monday, October 17th. Here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

    #730286

    timethief
    Member

    RATS! Pleas ignore this on sentence I copied and pasted above as it foes not apply to your situation: “First check to make sure you are the author on the post where the comments are getting added.”

    #730287

    I’m the only author of this blog, so that’s not it, email notification is on, and I check my spam folder several times a day and nothing is there.

    Thanks for the tips. I’ll contact Staff tomorrow.

    :-)

    #730290

    timethief
    Member

    You’re welcome and best wishes for quick fix. :)

    #730436

    I’ve looked and looked and I do not see where I can contact staff. There is no section at the bottom of the page saying “Have you found the answer to your question?” Any suggestions on how to contact them for help. Thank you

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