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Help, Google authenticator deleted by accident!

  1. Google authenticator deleted by accident and stupidly forgot to keep back up codes! It was on a different wordpress account not this one obviously ! Help please !! is the site I'm trying to get back :(
    Hope some one helps me!

    The blog I need help with is

  2. colettebrownbackup

    I have this exact same problem. I created a user account just so I could post here. I need to access two sites:

    Please let me know if you need more info.

  3. You will need to visit and then click the "Need More Help" link and complete the form for account recovery.

  4. Tried to do this, but I was unable to full the form out as I hadn't enough evidence to support it is my wordpress as I am not a paying customer and I never received a email about that password thing n if did haven't got it anyway ... :-( I know my password just not the google authenticator ! Fustratingly annoying :'( !

  5. I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  6. Thank you! I'm so stupid and just frustrated at myself more! Lol x

  7. colettebrownbackup

    Thank you for the info. I submitted completed the account recovery form. I just realized the second url I provided was wrong, because I had changed it.

  8. You're welcome and best wishes with this.

  9. Hi there,

    If you've filled out the account recovery form below, please be patient and someone will assist you soon.

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