HELP! I can't wait until August 15 to hear back from support

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  • #673337

    I’ve sent several messages to WordPress in response to a warning message that appeared on my dashboard. Since I haven’t heard back from WordPress, and I’ve explained the situation to them via 2 messages, and even pro-actively removed the comment in question that a mischievious reader of my blog was mad about and flagged, is there another way to get someone from WordPress to fix this issue, so I have the ability to write posts again?

    I only ask here because I can’t find that answer in the forum, and the “Contact Support” section wouldn’t allow me to send a message, as support will be out of town until August 15. Obviously, waiting 10 days to get a reply back from WordPress support would be terrible for both me and my readers, especially since I’ve done nothing wrong and I’ve been a blogger in good standing for almost 4 years.

    Is anyone able to get ANYONE from WordPress to read and respond to my messages? I have searched the forums ALL day and can’t find any other solutions on how I can get back the ability to post a new blog, or update any of my existing blog posts, or even just resolve this issue.

    Thank you in advance for your time and attention to this matter.

    The blog I need help with is thegirlfromtheghetto.wordpress.com.

    #673500

    timethief
    Member

    Hello there,
    I’ll flag this thread for Staff attention.

    #673505

    Time Theif, I can’t say thank you enough! So, thank you, thank you, thank you!

    #673607

    1tess
    Moderator Emeritus

    @thegirlfromtheghetto
    Has the issue been resolved?
    If so, then please mark this thread “resolved.”

    #673711

    macmanx
    Staff

    If you contacted us through the “click here to contact us” link in the notice on your Dashboard, our ToS department definitely received your request, and they’ll be getting back to you ASAP.

    As a policy, please refrain from discussing ToS issues on the public forums.

    Thank you for your patience!

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