Help me! I’m new to wordpress, and my blog was suspended

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  • #364482

    My blog was: http://www.trackboard.wordpress.com. I woke up this morning and it was said that it was suspended, and I have no idea why. I just spent a week of 14 hour days moving stuff over from my other site, and now I’m feeling a little nauseous that I’ve lost everything. Can someone please help me? I don’t even know, or have any idea why it would have been suspended. It’s all general info about the film industry. Can anyone please help? What steps do i need to take to get the blog back up? Will my blog still be there? I wish there was a way they simply told me what was not supposed to be up there, and then I’d remove it, no problem.

    Thanks for the help from anyone who can help.

    #364599

    sambauers
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for WordPress.com hosted blogs only. If you have a self-hosted WordPress blog you need to seek help at the WordPress.org forums, not here.

    If you don’t understand the difference, you may find this information helpful.

    #364600

    The blog address is linked in the main section: trackboard.wordpress.com. The reason was trying to find out why I was suspended, fixing it, and getting the blog back up and running.

    #364601

    carocat
    Member

    Please contact support as the volunteers in the forum cannot help you:

    http://support.wordpress.com/contact

    Good luck!

    #364602

    Can anyone tell me if all of my blog will still be there? Even if it’s something I have to move to a new blogging site? I’m just worried about the time and work that went in to it, to lose everything. I understand the idea of backing up now more then ever. Also, is there a place to clearly read reasons for suspension?

    #364603

    leetgamer
    Member

    Hmm… film industry. Please note that if you possibly made any copyright violations, or accused, criticized harshly, it probably could be the cause of your suspension.

    #364604

    lorawow
    Member

    Your blog is suspended for not following these:
    http://wordpress.com/tos/

    When you modify your blog so the reason why your blog is suspended is gone you’ll have your blog back.

    – Lora

    #364607

    No, everything I put up is either already announced, in the world, and available. And our social comments have never been abrasive, or harsh. It’s literally, as easy breezy as it can get, which is why I’m so distraught over being “suspended”. It’s seriously got me in a panic.

    #364609

    But i can’t modify it, it won’t let me sign in at all. It says “Account suspended”. I’d absolutely LOVE to adjust the blog, but I have no idea what is being perceived as breaking the TOS, or how to log on to fix it.

    Is there a way to do that?

    Also, and sorry to be so needy, is there an expected turnaround time on support?

    #364611

    ellaella
    Member

    Sometimes it’s a mistake, sometimes not, but forum volunteers have no way of knowing which it is or why, if the latter, the action was taken. If you have a dashboard message to contact support about this, do so. If not, please do as carocat suggested:

    Please contact support as the volunteers in the forum cannot help you:

    http://support.wordpress.com/contact

    #364612

    Sorry, I was just simply hoping to find a few general answers, before I heard back from Support.

    #364621

    lorawow
    Member

    Account suspended? That’s unusual, normally you can still access your dashboard, there is normally a text saying what you should do.

    You say all your content was already pubished etc? I guess you simple ignored the DCMA then and that they suspended you for that.

    – Lora

    #364623

    No, sorry, what I mean was, it was all already public knowledge. For example, I would write blurbs about stuff recently in the entertainment newspaper Variety, etc. We’d never do a cut and paste job, simply give our opinions on things that were public knowledge.

    For example, they’d announce a movie that was bought in the cannes film festival starring, this person or that, and we would discuss. Simple as that. Which is why I’m at a loss as to why it’s suspended, and why we can’t even access our account. We just “officially launched” and had 4,000 views over the weekend, and now we’re not there, which is a bummer.

    #364624

    ellaella
    Member

    @trackbordfillin – I understand your frustration but as carocat (a moderator) and I (2 years here) have told you — there is nothing forum volunteers can do to help you. Anyone who knows for sure what has happened — that would be staff — isn’t talking.

    Staff rarely will discuss this sort of thing in the forum, although it has been known to happen. But your guess is as good as anyone’s here and we simply can not help you.

    #364626

    Thanks Ella, and I totally understand, I was just respectfully responding to those responding to my post for help. But, I absolutely understand, and have moved to google searches for info.

    Thanks, and I’ll let everyone know how it is all resolved.

    #364687

    raincoaster
    Member

    Having looked at teh cached version, I think it looks very clean. The only possible issue I can see is the subscription button, but I’m not staff.

    #364690

    Wait for staff to get back to you. There have been a few instances in the past where the suspension was an error. Hopefully that is the case for you.

    #364691

    Thank you guys. You guys have been a lot of help, and I hope to hear from support soon. Someone told me they usually respond in 1-2 days, so I’ll keep everyone posted. Thanks again everyone :-)

    #364694

    Ok guys, so it appears I can log in to my account now, and see the blog stats/and my profile, but my blog is missing entirely. I can see the stats, the referring sites, and the main posts read, but not the blog. I Just wanted to see if anyone was aware if this was standard operating procedure in the support process?

    And I apologize if I’m nagging anyone, but I’m still really worried about losing the 750+ posts, and all the work that went in to the site.

    Again, thank you for everyone giving me help, and answering my questions. You guys have been awesome.

    #364715

    mark
    Staff

    This is to do with copyright.
    I will answer from support.

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