Help needed!

  • Author
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  • #947827

    inga0404
    Member

    I forgot my password for my second account id: ingafitness (ingafitness.com) hosted on wordpress.com and the email I associated with the account is not activated yet. Can you help!?

    URL ingafitness.com
    Blog url: http://ingaromanoff.wordpress.com/

    The blog I need help with is ingaromanoff.wordpress.com.

    #947916

    timethief
    Member

    You will need Staff help. In order to help you get access to your blog Staff need one of the following things in order to correctly identify you as the blog owner:

    1. an email from the email address associated with the account or revealing what that associated email address was

    2. the wordpress.com API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.

    3. if you have purchased any upgrades for the blog a transaction number

    This thread has been flagged for Staff attention.

    #948008

    inga0404
    Member

    The only thing I have is the email itself (email redacted). Otherwise, 1,2, or 3 is not available because the email was not activated yet.

    Do you think the name is sufficient?

    Thanks

    #948012

    timethief
    Member

    Hi again,
    I’m sure Staff will be able to help you. Please be patient while waiting.

    #948064

    jackiedana
    Member

    In order to gain access to your blog you will need to either send us an email from the email associated with the account (to support@wordpress.com) or send us your API key for that account.

    If the email address on the account is not activated, it sounds like you’ll need to do that first.

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