en WordPress.com Forums › Support Help with updating billing information Author Posts April 22, 2013 at 7:51 pm #1239581 swmaloneyMember Our upgrade is expiring in 18 days, but I can’t figure out how to update our billing information? Where can I input that information? The blog I need help with is blog.financialengines.com. April 22, 2013 at 8:01 pm #1239685 timethiefMember Is this the blog you refer to? http://blog.financialengines.com/ If so then where are the footer credit links? May I remove credit links such as ‘Blog at WordPress.com’, theme, font, or toolbar links? All WordPress.com bloggers are required to maintain the credit links, even our VIP bloggers. Please do not hide the footer credits or the toolbar with CSS after purchasing a Custom Design upgrade. http://en.support.wordpress.com/custom-design/#frequently-asked-questions April 22, 2013 at 8:24 pm #1239691 swmaloneyMember I will work with our design team on that. I am adding new billing information, previous billing information was added by a different user on the blog. Do you know how I would proceed? April 22, 2013 at 9:38 pm #1239698 macmanxStaff Only the owner of the upgrade can renew it or change billing info. Alternatively, that user can leave a request here for us to transfer ownership of the upgrade to you. Author Posts The topic ‘Help with updating billing information’ is closed to new replies.