Host installed

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  • #945244


    Hi there,

    Can anyone please help me. I need to figure out who installed my site and where it was installed, ie: who is hosting it. I have a .org url and want to install a custom theme, but from what I understand you cannot install custome themes on

    I need to find out how my host installed it and if I can change it because I have paid them for my hosting.

    Please help

    The blog I need help with is



    This blog here is being free hosted by and is wearing the free Chateau theme for free hosted blogs >

    There is no FTP access to free hosted WordPress.COM blogs like the one linked to your username and we cannot install individual plugins or third party themes into them. Those found on the internet are for WordPress.ORG installs which run on different software.

    On free hosted wordpress.COM blogs we can only use the themes which have been coded to run on this multi-user software and made available to us here. > Appearance > Themes and no others.



    Thanks for responding,

    However, I have paid to have my URL: hosted which I am happy with. However, I also bought a theme from themeforest which I cannot upload.

    So, I began doing some research and it appears that you cannot upload custom themes to, ONLY to

    I was confused by this because my URL is a .org, so why can’t I install/ upload a custom theme?? So I did more research, and please correct me if I am wrong, but I did a whois lookup and it appears that my name server is a which might explain why it still is not working.

    So now my issue/ question is… Can I change this on the name server and look to do a different type of mapping?? Can I not simply transfer my site to the servers so I can upload my theme?? Can someone/ anyone please help me??

    I am a newb to WordPress, but I am willing and want to learn. I was not part of the original insallation so have no idea how it was done. Can I delete the one listed above and create a new one using the site and still get my hosting done with the same URL?

    Please help!

    The blog I need help with is



    No. You paid to get a custom domain; you haven’t paid for hosting. The blog is still hosted at You will have to buy paid hosting elsewhere if you want to install a theme.

    DO NOT DELETE ANYTHING because you can’t undo it and whether or not you move, you’re going to need that custom domain.

    Read this before you do anything else.



    Can I not simply transfer my site to the servers so I can upload my theme??

    No – WordPress.ORG is the keeper of the WordPress software – they are not a host – they do have some recommended hosts

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