How can I activate Jet Pack's Social media comments?

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  • #1023719

    sagarghoting
    Member

    WP: 3.4.2
    Plugin: Jetpack latest version

    The social ‘Sharing’ function works flawlessly but the ‘Jetpack Comments’ using the social (facebook / twitter) options does not function at all.
    I can neither see the social icons nor the comment module which I have seen in screen shots.
    I get a normal WP comment system or the one provided with the theme?

    I am a very new to WP so please bear with me.

    Thanks.
    Blog url: http://sagarghoting.me/

    The blog I need help with is sagarghoting.me.

    #1023846

    macmanx
    Staff

    Jetpack Comments are not activated by default. Have you activated the module via the Jetpack section of your blog’s Dashboard?

    If you have, would you please give us a link to a post that should be showing the comment form?

    #1023909

    sagarghoting
    Member

    Yes, I have activated them.

    Here is a link:

    http://sagarghoting.me/project/m-e-a-t/

    #1023912

    macmanx
    Staff

    You are currently requiring folks to log in to comment.

    Would you please remove the requirement via Settings -> Discussion so I can take a look?

    #1023914

    sagarghoting
    Member
    #1023915

    macmanx
    Staff

    Ok, that’s definitely wrong.

    This looks like it’s more than likely a plugin or theme functions conflict.

    Please try deactivating all plugins except Jetpack, and if that doesn’t make any difference, try temporarily activating the Twenty Eleven theme.

    If either result in the Jetpack comments form showing, please let us know which one it was.

    #1023916

    sagarghoting
    Member

    Ok so I deactivated all plugins and activated the Twenty Eleven theme.
    Neither helped.
    Check this link

    http://sagarghoting.me/portfolio/

    #1023917

    macmanx
    Staff

    It seems to be working just fine for me there, please try clearing your browser’s cache: http://en.support.wordpress.com/browser-issues/

    In this case, it was one of the plugins or the theme causing the issue. If you reactivate each one individually, you should find the cause.

    #1023919

    sagarghoting
    Member

    Ok I will try and get back to you AM Easter European time. Best!

    #1023926

    sagarghoting
    Member

    Hi again,
    So the first thing was emptied my browser cache and the jetpack comments did function.

    After that I activated my other theme (Uber from ThemeTrust) and the default comments showed up. Anyway to fix this?

    Alternatively, Facebook plugin works with my theme but I wanted a twitter login option for commenting as well. Is there something you could please suggest?

    Thanks a ton mate!

    Cheers!

    #1023932

    macmanx
    Staff

    Ok, in this case the problem is with the theme then, it’s inserting its own form rather than using the appropriate hooks for WP’s form, so most custom comment form plugins will not work.

    You’ll need to get in touch with the theme’s developer about this.

    #1023939

    sagarghoting
    Member

    Well, that’s not entirely true though…the facebook plugin works and when I select the facebook comment box option…. it shows up…

    In which case is it still the theme issue?

    Check this link:

    http://sagarghoting.me/contact/

    #1023940

    sagarghoting
    Member
    #1023949

    macmanx
    Staff

    It is definitely a theme issue. They’re not employing the standard hook that we look for.

    #1023968

    sagarghoting
    Member

    Thanks mate.

    #1023976

    macmanx
    Staff

    You’re welcome!

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