How can I activate my account and publish my posts?

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  • #1610123

    kayhart81
    Member

    I am unable to publish my posts. I continually see a message stating that an activation email has been sent. I clicked on those I had been sent on setting up my blogs but the message is still there and I am unable to publish my posts. I have requested the email to be resent several times but do not receive anything. I do not have an alternative email address and have checked my spam folder etc and tried clearing my cache and cookies. I can’t see any mistakes in the details submitted.

    The blog I need help with is brooklandsbookgroup.wordpress.com.

    #1610244

    timethief
    Member

    I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1610284

    kayhart81
    Member

    Thanks – the problem is also affecting se3whwwalkers.wordpress.com

    #1610317

    eurello
    Staff

    Hi there – I’m sorry for the trouble! It looks like you are all set with this now. Are you still seeing that notice?

    Let me know if I can help with this, or anything else. :)

    #1610332

    kayhart81
    Member

    Hi – still having the same problem I’m afraid. This is what I see whenever I log in and although I have lots of posts ready to publish, I’m still not seeing an option to do so.

    Please confirm your email address.
    A confirmation email was sent to (email redacted). Confirmation will enable publishing of posts on your blog.
    Resend Email | Update Email Address

    #1610335

    eurello
    Staff

    Hi there – Did you receive the confirmation email to your email address? When you click on the link in that email to activate, what do you see? Do you get an “Activated! You can now post…” type message?

    If you never received that email and it’s not in your junk/spam, can you please try whitelisting *@wordpress.com and (email redacted) and resending it? It’s possible your email client is blocking emails from WordPress.com.

    #1610387

    kayhart81
    Member

    I got emails for both blogs when I first set them up and clicked on them at the time.

    #1610388

    kayhart81
    Member

    I’ve never seen the “Activated! You can now post ….” message. When I just went back and clicked on them I get an “Invalid activation key” message.

    #1610396

    eurello
    Staff

    Hi there – Ah, ok. That’s because those emails are old enough to have expired now. When you click the link to resend the email, you don’t receive another one? I just resent one to you, let me know if you get it.

    If not, are you able to whitelist *@wordpress.com and (email redacted) in your email client?

    I’m sorry for the trouble, but we’ll figure this out. :)

    #1610400

    kayhart81
    Member

    Hi – I’m sorry about this but I can’t see any reason why wordpress emails are blocked – I’m getting all the ones you send and got the initial activation emails. I can’t actually see anywhere in my email client to whitelist you specifically and you’re not on the blocked list! However, I haven’t received the activation email you just sent me. Looking back I did get a confirmation email on one of the blogs (brooklands book group) but not my other blog with the following message:

    “brooklandsbookgroup.wordpress.com is yours! Start customizing it now.

    Your new WordPress.com site is ready to go! Looking for ideas for your new site? Check out the WordPress.com beginner’s tutorial.

    Cheers,
    The WordPress.com Team

    Log In ”

    #1610401

    eurello
    Staff

    Hi there – Ok, I’m asking our developers to take a look at your account, and I’ll let you know as soon as I have more information about why this is happening.

    #1610402

    kayhart81
    Member

    Thanks! Look forward to hearing from you.

    #1610480

    eurello
    Staff

    Hi there – I’m sending you an email about this issue.

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