How can I login to administer my website? When I do, I can't do anything.

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  • #1025629

    alisonbrook
    Member

    I am the administrator of my blog but can’t access it. For some reason it seems to think that I’m a contributor. The last time I logged in was probably in August sometime. I see now that there has been some sort of update since I last logged on and Ii’m extremely frustrated!
    Blog url: http://www.alisonbrook.com/

    The blog I need help with is www.alisonbrook.com.

    #1025771

    macmanx
    Staff

    That is a self-hosted WordPress.org blog, which we really can’t help with.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities.

    WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress via their Codex and Support Forums.

    #1025773

    timethief
    Member

    ’m sorry to report that you have accidentally posted to the wrong support forum. We cannot help you here at WordPress.com with http://www.alisonbrook.com/ as it’s not being hosted by WordPress.com and we run on different software. This is the correct forum for your software http://wordpress.ORG/support/ If you haven’t already done so you will need to register a WordPress.org username account on the top right hand corner of that page so you can post to those support forums.
    For clarity read > WordPress.com vs WordPress.org: The Differences http://support.wordpress.com/com-vs-org/
    Best wishes with your site.

    #1025874

    May I advise you of a similar problem with our web site/blog, http://www.ExPreacherMan.com, hosted by WordPress.com.

    My co-Administrator sent me this note:
    “I am being blocked from making any replies to anyone’s comments. I checked our moderation and lock-out files to make sure that my IP address or number got put in there by mistake. That was OK. I ran a complete computer cleansing today by my anti-virus company. That didn’t help. I tried contacting WordPress support but the SUBMIT button locks up whenever I try. What I will have to do for a while is to log out of WordPress, then comment as any outsider would, then I log back in and my comment goes through at that point.”

    I will appreciate if anyone has a solution ASAP or where I can get a solution for him. I do not have the same problem on my end.

    Jack <aka ExPreacherMan>

    #1025875

    timethief
    Member

    Is your co-Admin running IE9 in compatibility mode? Using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you or your co-Admin are running IE8 on Windows XP hen note this too. Microsoft’s IE8 support with be gone as of November 15, 1012. Internet Explorer 10 launches on 10/26/2012. The “extended support” life cycle of Windows XP will end on April 8, 2014, which is when Microsoft will no longer issue security updates for the decade-old operating system, leaving systems vulnerable to attack.

    #1025876

    TimeThief,

    The problem seems to have just developed recently for my Co-Admin.. Thanks I will have him read your comment and communicate with you personally. I use XP Pro and IE8 with no problem.

    Jack <aka ExPreacherMan>

    #1025877

    timethief
    Member

    I use XP Pro and IE8 with no problem.

    That won’t always be the case so don’t be complacent. One can upgrade any broswer version or download another browser here http://browsehappy.com.

    Thanks I will have him read your comment and communicate with you personally.

    I’m mutlitasking from work. I have a small business. I run a lot of chron jobs and supervise when I answer questions here. My working day has come to any end but not to worry as the other Volunteers will respond.

    #1025879

    TimeThief,

    Thanks for your advice — my co-adm updated his browser and all is fine now. Case closed for us.

    I dread updates to the OS as I am blind in one eye and more than half blind in the other — I have legacy programs with which I am familiar and can easily enlarge in XP. Those probably will not even run in Win7 or Win8. So at 83 years old, I’ll just trudge along with what I have until 2014 and then update — or maybe I’ll be in Heaven by then. 8-)

    Really appreciate your great help.

    In Christ eternally, Jack (ExPreacherMan)

    #1025880

    timethief
    Member

    @expreacherman
    That’s good news. Thanks so much for returning to share it.

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