How can I renew my own domain expired a month ago?

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  • #953431

    subscription status expired. June the 1st my own personal domain martamorenoactriz.com (the alias of martamorenoactriz.wordpress.com) expired. When in the menu ‘my uupgrades’ of your store i try to renew it, it tells me: please contact support. So, trying to solve it with your automatic FAQs, there is no place that allows me to renew it. So, that is why i’m finally asking not to a machine but I hope a person. This cant be that difficult for God’s sake… i just want to renew it, using it through wordpress.com not any other servers… please, help me.
    Blog url: http://martamorenoactriz.wordpress.com/

    The blog I need help with is martamorenoactriz.com.

    #953531

    timethief
    Member

    I have flagged this thread for Staff attention. You may want to read this > expired domain

    #953579

    jjonesftw
    Member

    It looks like you did register your domain with WordPress.com, so this is the right place to ask! When domains expire, they enter what’s called the redemption period where the original owner has a chance to reclaim the domain for an additional fee for 30 days. I’m going to point you toward an answer from a WordPress.com staff member to another person that was in your same position: https://en.forums.wordpress.com/topic/help-with-getting-my-domain-back-during-redemption-period

    Someone else already tagged this to be looked at by a staff member, so they’ll reply soon!

    #953653

    jenia
    Member

    @martamorenoactriz: I have sent you an email explaining the options you have regarding your expired domain. Please have a look and reply directly to that email once you have a chance – thanks!

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