How come I can't access my site stats???

  • Author
    Posts
  • #1152291

    jbrown524
    Member

    I can’t access my site stats – I have multiple blogs and I can’t access any of the site stats for any of them because the page keeps redirecting to a summary page. This is crap! Why can’t you people leave something alone that’s working? Every time I visit my blogs to write something the website changes.

    FIX THIS NOW!!!!

    The blog I need help with is surprisingadventuresoffatherhood.wordpress.com.

    #1152411

    justjennifer
    Moderator

    I’m experiencing the same thing right now in the latest versions of both Chrome and Firefox.

    If I try to use the drop down menu to access the stats for any other site other than my indicated primary site, I’m dumped over to the Reader.

    I’ll just go ahead and flag this for Staff.

    #1152434

    rphadmin1
    Member

    I am having the same problem as justjennifer. Every time I try to look at the stats, I get redirected too.

    I am also using Google Chrome, and the same is happening on my smart phone.

    #1152437

    jbrown524
    Member

    Same happens on FireFox and Safari. It’s hugely irritating, especially where it was working not even an hour before this redirect issue popped up. And, there’s no way to alert support, or at least for the general user and no one knows what’s going on.

    #1152438

    timethief
    Member

    @rob0412
    This thread is tagged for Staff intervention just as the others have been similarly tagged.

    #1152440

    justjennifer
    Moderator

    Until it’s fixed, you can always access the old stats page in your site’s Dashboard.

    You can find it at http://yoursitename.wordpress.com/wp-admin/index.php?page=stats and, of course, replacing “yoursitename” with your site name. It won’t have the pretty look of the New Dash, but you can at least see the activity.

    #1152449

    justjennifer
    Moderator

    @jbrown524-

    We love positive and productive discussions, so please keep comments on the topics at hand and not on other members of the community. Thanks!

    And as far as the Contact Support form, this is the notice you’ll see when you do not have a paid upgrade. All information posted in the form is routed to the Community Forums:

    Post a new question in our public forums, where it may be answered by helpful community members, by submitting the form below. Please do not provide financial or contact information when submitting this form.

    Cheers.

    #1152464

    apeatling
    Staff

    The issues should now be fixed and all should be back to normal, sorry for the stats downtime there.

    #1152466

    timethief
    Member

    Thank you for the quick fix.

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