how do a change "ownership" of a blog so a different person can upgrade it?

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  • #1161257

    techtamer
    Member

    I somehow am the owner of a blog that I helped someone set up. It’s time to renew her upgrades, but she can’t renew them from her dashboard — only I seem to have access to the renewal. How can we switch so that she “owns” the domain and can make the renewals?

    The blog I need help with is jane-lin.com.

    #1161333

    timethief
    Member

    You make here an Admin of the blog in question first and then use this process to transfer the blog to here username account.
    http://en.support.wordpress.com/adding-users/
    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    #1161334

    timethief
    Member

    edit: here = her

    #1161370

    techtamer
    Member

    Thanks very much for your help.

    As it turns out, I was not the owner — when I found the link you point out, it offered only “remove” (others in that list offered the transfer option, so I know I was int he right place). I did successfully remove myself, but it hasn’t solved my problem.

    Apparently the purchase of the upgrades was made while logged into my account, not the actual owner’s (even though we used her credit card info). So now, on her dashboard, there is information saying “this upgrade is up for renewal,” but it shows that the purchase was made by me and offers no way to renew it via her account.

    Is there any way to remedy this? Do we need to let it lapse, and then re-purchase it?

    #1161371

    timethief
    Member

    I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1161373

    techtamer
    Member

    Great — thanks.

    #1161415

    macmanx
    Staff

    Just so I don’t move the wrong things, specifically which upgrades did you want to transfer to which user?

    #1161426

    28jane
    Member

    Everything related to Jane-Lin.com (aka 28lin.wordpress.com) that is currently associated with my techtamer user account should be moved to her account, which is under username (email redacted). That should include a custom domain plus the registration of that domain, and also a custom design upgrade. I think the domain upgrade did get renewed (it said the transaction failed, but it appears actually to have gone through), but we did not try to renew the custom design upgrade yet.

    Thank you for your help!

    #1161427

    techtamer
    Member

    Oh dear, I posted the above while signed in as 28jane, but I thought I was replying as techtamer — sorry for any confusing I may have caused.

    #1161428

    techtamer
    Member

    *confusing = confusion

    #1161429

    macmanx
    Staff

    I have transferred the upgrades as requested.

    Apparently, they payment for the domain must have gone through, since it’s good until 2014. :)

    #1161430

    techtamer
    Member

    Thank you, thank you! Yes, the domain had gone through, and I’ve now successfully renewed custom design through the correct user account.

    #1161431

    macmanx
    Staff

    You’re welcome!

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