How do I activate the jetpack features?
I have a WordPress blog site through Prophoto. I have the plugin Jetpack installed. I can’t figure out how to how to activate any of the features (though it says it’s automatic). Each feature has a “learn more button” but I don’t have the option to deactivate or configure like it says here: http://jetpack.me/support/subscriptions/.
I also don’t have the “blog subscriptions” widget. I can’t see my stats or monitor my notifications Basically the only thing I do is, see all the features and “learn more” but that’s all.
I’ve been staring at my computer for over an hour, so maybe I overlooked a step. Any help would be great.
Blog url: http://itsybitsycreation.com
If you don’t see the Activate button for a Jetpack module, that means its already activated.
In Appearance -> Widgets, can you look under Available Widgets for the Blog Subscriptions (Jetpack) widget?
Also, when you move your cursor over the Jetpack menu on the left, does Site Stats appear?
Ah, thanks for the screenshot!
In the Jetpack screen, can you connect Jetpack to WordPress.com with your “itsybitsycreation” WordPress.com login information?
Do you mean on this page?
I don’t seem to have the option to connect the account with my prophoto. I feel like I missed something.
Yes. Do you see it at the top of the Jetpack screen that isn’t in the screenshot?
Here’s a screenshot of how Jetpack looks before it’s connected to WordPress.com:
And here’s another screenshot after it’s connected:
Also, are you running Jetpack 1.9.2? (You can check the version by scrolling down to the bottom of the Jetpack screen, or by going to Plugins.)
I am running the latest jetpack but it doesn’t look like your 2nd screenshot. It doesn’t say anything about connecting… Could it have anything to do with the theme I have?
It’s possible. Can you please try switching to a default theme (like Twenty Eleven or Twenty Twelve), then try to activate Jetpack?
You can see more Jetpack troubleshooting tips here:
Thanks Bryan. Your help was definitely appreciated. I switched to a default theme and everything suddenly appeared. I was then able to go back to my original theme. I’m good to go!
Excellent, I’m glad to hear it. You’re welcome!
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