How do I activate the jetpack features?

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  • #1056772

    I have a WordPress blog site through Prophoto. I have the plugin Jetpack installed. I can’t figure out how to how to activate any of the features (though it says it’s automatic). Each feature has a “learn more button” but I don’t have the option to deactivate or configure like it says here: http://jetpack.me/support/subscriptions/.

    I also don’t have the “blog subscriptions” widget. I can’t see my stats or monitor my notifications Basically the only thing I do is, see all the features and “learn more” but that’s all.

    I’ve been staring at my computer for over an hour, so maybe I overlooked a step. Any help would be great.
    Blog url: http://itsybitsycreation.com

    #1056901

    Hi,

    If you don’t see the Activate button for a Jetpack module, that means its already activated.

    In Appearance -> Widgets, can you look under Available Widgets for the Blog Subscriptions (Jetpack) widget?

    Also, when you move your cursor over the Jetpack menu on the left, does Site Stats appear?

    #1056904

    Thanks for responding. It does seem as Jetpack is activated. But under Available Widgets, I do not see Blog Subscriptions (Jetpack) widget. And when I move my cursor over the Jetpack menu on the left, I do not see Site Stats.

    Here’s what I see:

    #1056906

    Ah, thanks for the screenshot!

    In the Jetpack screen, can you connect Jetpack to WordPress.com with your “itsybitsycreation” WordPress.com login information?

    #1056907

    Do you mean on this page?
    http://i1091.photobucket.com/albums/i381/riquenachik/ScreenShot2012-10-30at34913PM.png

    I don’t seem to have the option to connect the account with my prophoto. I feel like I missed something.

    #1056908

    Yes. Do you see it at the top of the Jetpack screen that isn’t in the screenshot?

    #1056909

    Here’s a screenshot of how Jetpack looks before it’s connected to WordPress.com:

    http://u.narf.me/image/1h3f1f39471I

    And here’s another screenshot after it’s connected:

    http://u.narf.me/image/1O1E0I1P062h

    Also, are you running Jetpack 1.9.2? (You can check the version by scrolling down to the bottom of the Jetpack screen, or by going to Plugins.)

    #1056913

    I am running the latest jetpack but it doesn’t look like your 2nd screenshot. It doesn’t say anything about connecting… Could it have anything to do with the theme I have?

    #1056921

    It’s possible. Can you please try switching to a default theme (like Twenty Eleven or Twenty Twelve), then try to activate Jetpack?

    You can see more Jetpack troubleshooting tips here:

    http://jetpack.me/troubleshooting/troubleshooting-tips/

    #1056931

    Thanks Bryan. Your help was definitely appreciated. I switched to a default theme and everything suddenly appeared. I was then able to go back to my original theme. I’m good to go!

    #1056938

    Excellent, I’m glad to hear it. You’re welcome!

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