I want to cancel my upgrade, but the Cancel option is not included under My Upgrades. I don’t use this site and don’t plan to use it. I have already been charged $30.00 for the upgrade. I’d like a refund.
We want you to love everything you do at WordPress.com, so we provide a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a refund yourself directly from the Store -> My Upgrades section of your Dashboard, or contact support to request a refund.
Like I said, clicking on “contact support” only routes me to the support form. If there is a way to directly contact WP support, I’d love some instruction. I feel like I’m being pushed in a never ending circle.
If you’re not the original purchaser of the refund, you won’t have a refund option on the Upgrades page. If the refund period has expired, you won’t have a refund option. Which upgrade did you purchase and how long ago?