How do I contact support regarding login problems when I can't login?

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    Posts
  • #1128238

    theburgblog
    Member

    WP is our CMS for our website: http://www.burgtranslations.com. I just bought WPML to facilitation translations, but I don’t have a login for it. The login for my website doesn’t work. The receipt of the purchase of WPML came by mail and says that if I did not have a login, I could receive a followup email with login details but it never came. Everything requires a login to post so I can’t even post a question for help. I have no other place to ask for help. Please forward my query to the appropriate person. This issue is urgent. Thank you.

    The blog I need help with is theburgblog.wordpress.com.

    #1128372

    timethief
    Member

    That’s not a site being hosted by WordPress.com. We provide support only for free hosted WordPress.com blogs here. Support for your website is provided on the WordPress.ORG support forums and they are here http://wordpress.org/support/ If you don’t have a username account at WordPress.org, click that link and register one on the top right hand corner of the page that opens, so you can post to the correct support forums for your software.

    #1128375

    theburgblog
    Member

    Thank you, I will try this.

    #1128378

    timethief
    Member

    You’re welcome and best wishes with your install.

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