I posted a question more than a week ago. No response. I can’t find any place on the site to post a support request that doesn’t dump me back in the forums. How does this work? Is there any real support?
This is a peer support forum where Volunteers and Staff work cooperatively to deliver WordPress.com support. Volunteers answer most questions and Staff monitor. When Volunteers cannot provide the required support we flag threads for Staff attention.
There is no phone support here. If you have purchased an upgrade then you can contact Staff directly using this link http://en.support.wordpress.com/contact/ If you have not purchased an upgrade then you what you need help with into a forum thread.
I have flagged this thread for closure because Staff have a backlog. They deal with the support threads and tickets with the earliest dates first. So if we contact them more than once on the same issue the date moves forward and it takes longer to get help.