How do I "manually renew" my pro bundle? ("renew" button missing!)

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  • #1077236

    kennknowles
    Member

    My credit card on file with WordPress.com has expired, so I got an email saying I needed to manually renew my pro bundle, which links to the “My Upgrades” page.

    On the support page (http://en.support.wordpress.com/my-upgrades/) there is a button in the screenshots that says “Renew now” but that button is *not* shown on My Upgrades.

    How can I proceed?

    The blog I need help with is codeslashslashcomment.com.

    #1077333

    timethief
    Member

    Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades. For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

    #1077334

    timethief
    Member

    P.S. I flagged this thread for Staff help.

    #1077335

    Thanks so much! It turns out that I had *registered* the blog with an account other than the one I usually administer it with. All set!

    #1077339

    timethief
    Member

    Yay! I love happy endings. You’re welcome and best wishes. :)

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