for the past 6 hours I have been pulling my hair out over an issue regarding custom themes on wordpress. After finding out that it wasn't possible to upload a custom theme I had acquired (from themeforest) on the wordpress.com website I found bluehost to host my wordpress site for me which would then allow me to use my custom theme. Using the bluehost instructional videos on youtube I followed the guide and installed wordpress using the simplescripts tool. Everything installed smoothly however I still have no option to upload my custom theme. I have tried 4 different web browsers, cleared the cache/cookies numerous time, rebooted, etc. But still nothing, still no option to "Install Themes" under the themes section on the wordpress dashboard. My next step was to get in contact with someone over live chat support at Bluehost who walked me through all the steps I had previously tried. He also suggested uploading the custom theme manually via File Manager, I tried this but have absolutely no clue what I am doing, I am not tech savvy so this entire part went right over my head. But regardless of this I want to be able to easily and quickly upload my themes on the wordpress dashboard. After all this was the whole point of coming to bluehost in the first place! I am now pretty sure that it is not redirecting properly to bluehost and still going to the wordpress.com domain? This entire situation is bringing me to a state of despair so any and all help regarding this matter would be greatly appreciated! and please explain everything in clear easy to follow steps, im overwhelmed enough as it is!
Thank you for you time.
This user also seemed to have had the exact same problem I am having and managed to resolve the issue by contacting you so I hope you can help me out as well!
Blog url: http://robbloomfieldillustration.wordpress.com/