How do I remove a registered domain and get a refund for domain mapping?

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  • #1077603

    jbacon55
    Member

    I recently registered the domain gettingwellblog.com at another registration website and subsequently purchased domain mapping to have that URL redirect to my blog. I am very dissatisfied with both the domain and the domain mapping service. I am getting a refund for the domain, and I would like a refund for the domain mapping upgrade, especially because it wasn’t made clear that I would still need to pay WordPress to use a domain I already owned. I am very, very upset.

    The blog I need help with is gettingwellblog.wordpress.com.

    #1077813

    WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    see also http://en.support.wordpress.com/bundles/#canceling-a-bundle

    #1077868

    jbacon55
    Member

    thank you!!

    #1077869

    timethief
    Member

    You’re welcome.

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