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How Do I Request a Refund

  1. I've been playing with my new theme (Pretty Young Thing) for a day now and it's just not working for me. The layout and the inability to alter the way the posts show up does not work for me. Also, I purchased the Customize Theme options hoping to be able to alter the size and color of the text but it does not permit me to do such.

    So, I would like to get a refund on the theme. I will keep the Customized Theme option if permitted and use it on any other theme I have (if that is permitted). If I can't do that then I suppose I need a refund on that as well.

    Thank you for all of your help.

    The blog I need help with is

  2. Hello there,
    Staff have deactivated the support link and will enable it again at 12PM UTC on Monday 4th July. Then you can make your request and they will sort this issue for you.

  3. Thank you, timethief. I appreciate your help.

    One last question, will that support link be accessible via my dashboard or only from the link you provided?

  4. I,m sorry to say I don't know because I never use the dashboard link to reach support. I've been here so long I know it by heart. :S

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