How do I stop a stuck importer?

  • Author
    Posts
  • #3310345

    dwg51360
    Member

    The Tumblr importer has been “In Progress” for days. How can I cancel it?

    #3310565

    Hi there,

    I have deleted the import job. Can you please try running the import again?

    If it fails again, please let us know and we can investigate further for you. Many thanks!

    #3310873

    dwg51360
    Member

    Thank you so much. It ran OK for one, then hung up again on another. I’ve identified the problem with my Tumblr and fixed it. But the importer is stuck “in progress” again. Would you mind deleting the import again? I really appreciate your help.

    #3310939

    kokkieh
    Staff

    I’ve reset the Tumblr importer on your site.

    However, please note that we have restrictions on the type of mature content allowed on WordPress.com, and pornographic or sexually explicit content is not allowed on our service at all.

    https://en.support.wordpress.com/mature-content/

    https://en.support.wordpress.com/user-guidelines/

    If your site is found to contain material that doesn’t comply with our user guidelines, please note that the site may be suspended and the import cancelled.

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