How do i update credit card info ?

  • Author
    Posts
  • #1082369

    pflagjune
    Member

    Automatic renewal failed….
    Need to update credit card information in order to pay for fees on time.

    The blog I need help with is pflagmd.org.

    #1082486

    timethief
    Member

    Provided you are logged in under the username account that registered the blog under that username and also purchased the upgrades for the blog you ought to be able to update your credit card information on this page > Store > My Upgrades. For more information: http://en.blog.wordpress.com/2012/03/26/keep-your-upgrades-in-order/

    #1082489

    pflagjune
    Member

    Thanks…

    #1082493

    timethief
    Member

    You’re welcome.

    #1082625

    pflagjune
    Member

    I have been unsuccessful in updating the credit card info, since I am not the original purchaser. I do not have password of username that purchased upgrade but would like to take over paying charges, since I am treasurer of organization.

    #1082626

    timethief
    Member

    Blogs belong to those with the username accounts that registered them and purchased the upgrades for them. You must contact the blog owner and have him or here post into this thread and instruct Staff to reassign the upgrades. As you do not have that information I tagged this thread for Staff assistance.

    #1082627

    pflagjune
    Member

    Thanks for your help. This seems to be unnecessarily difficult. Could this not be set up to allow more than one person access to paying for upgrades ??

    #1082628

    pflagjune
    Member

    Apologies for submission of duplicate question… I am inexperienced on navigating the forum…

    #1082644

    kathrynwp
    Staff

    Hi there – I can switch over the site’s Value Bundle upgrade to you, no problem.

    Please just have the site and upgrade owner, cvhyde, log in and confirm here that it’s OK for us to do that. Thanks!

    #1082654

    cvhyde
    Member

    Hey there, this is (email redacted). Please, do switch over the site’s Value Bundle upgrade to June Horner.
    Thanks!

    #1082655

    kathrynwp
    Staff

    Thanks for confirming. I’ve transferred ownership of the Value Bundle for pflagmd.wordpress.com to pflagjune, who should now be able to either renew it manually, or reset the upgrade to auto-renew using new credit-card information.

    If you need anything else, just let me know.

    #1082656

    pflagjune
    Member

    Thanks so much.

    Now there is yet another little problem.
    We have an upcoming charge which for $13. upcoming in the near future. At this time, It appears that Hunter Thompson is the only person who can pay it. I would also like to also have responsibility for this charge transferred to me (as the Treasurer of the organization)
    If Hunter contacts you & confirms that this is OK, can you also transfer this expense to me ???

    #1082657

    kathrynwp
    Staff

    Absolutely, just have him log in here and confirm that in this thread, just like cvhyde did above, and I’ll take care of that for you.

    #1082658

    pflagjune
    Member

    Another question…. Hunter tells me that to the best of his understanding, this charge for mapping of domain pflagmd.org should not be a recurring charge.
    Can you please look into this and explain ???
    Thanks again…
    June

    #1082659

    That’s not true. Domain mapping is an annual upgrade that’s in effect only for a single year when it is due to be renewed. See here > http://en.support.wordpress.com/domains/

    #1082660

    hunterlogan
    Member

    Hi Kathrynwp
    This is Hunter Thompson, please transfer the $13 domain mapping charge to pflagjune so she can pay it with the Chapter credit card yearly.

    thank you

    #1082661

    kathrynwp
    Staff

    This is Hunter Thompson, please transfer the $13 domain mapping charge to pflagjune so she can pay it with the Chapter credit card yearly.

    This has been done.

    Hunter tells me that to the best of his understanding, this charge for mapping of domain pflagmd.org should not be a recurring charge.

    As timethief says above, domain mapping is an annual charge.

    If you need anything else, just let us know.

    #1082662

    pflagjune
    Member

    Many thanks for your helpful and speedy responses

    #1082663

    kathrynwp
    Staff

    My pleasure. I’m going to close this thread now, but if you need anything else don’t hesitate to start a new one.

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