how long for password reset if locked out of account?

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  • #821558


    I am not able to get back into a new account I setup for a customer to handle a blog move. I am using correct email (I think) because the password reset url goes to that account. However, the new password does not seem to work. I am certain I’m using the email addr I used to setup the new account, and have waited several minutes. I am attempting to use when logging in, eg. and it takes me right to the admin login screen as usual but I can’t get in using the new password.

    Could this have anything to do with the “forward and mask” I put into effect at godaddy this AM? That has taken effect so now takes me right to the wordpress addr above. I followed the link in the docs regarding how to manipulate godaddy DNS and discovered goaddy offers the forward and mask option, which seemed to be the simple answer to my previous post about moving a blog url between two accounts when I own both.

    I show the “new” blog as being linked to my personal account in My Blogs, so I reckon the system must recognize me as being a valid admin to both, at least at some level.

    tks in advance

    The blog I need help with is



    The blog you specified at does not appear to be hosted at

    This support forum is for blogs hosted at If your question is about a self-hosted WordPress blog then you’ll find help at the forums.

    If you don’t understand the difference between and, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

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    thank you Mr autobot.

    actually the issue is that I had to put the full email url in, not the simple one I was using before.

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