How should I do if I only want to renew Domain not all Value Bundle?

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    Posts
  • #1097754

    gcapollo
    Member

    hi supporter,
    I used to buy “WordPress Value Bundle” last year, and it will be expire in the future 14 days. However, I only would like to keep my Domains name.
    Can I buy Domains only in this year? How should I do to change my store cart product from “WordPress Value Bundle” to “Domain: gcgengchao.com”?
    thanks for your help.

    The blog I need help with is gcgengchao.com.

    #1097987

    zandyring
    Staff

    Yes, you can certainly do that! Please just confirm that you want me to cancel and remove the other products in the value bundle and that you only want to retain the domain. Then I will cancel the bundle and remove all the other products. Your option in your store will then change to “renew domain.”

    Cheers!

    #1098028

    mmoon2
    Member

    Hello there
    I would like to do this as well. I have moved my blog to bluehost and changed the name servers so it’s all working fine. I no longer need the value bundle, but would like to renew the domain name registration with WordPress.com. My blog is http://margaretmoon.com

    thank you

    #1098029

    zandyring
    Staff

    Hi there Margaret,

    I’m not seeing your site at margaretmoon.com; you may want to ensure you have your settings set up correctly before I remove that bundle for you.

    Cheers!

    #1098030

    mmoon2
    Member

    Hi there and thanks for responding. I received an email from another happiness engineer in relation to this and she has offered to delete the rest of my bundle, so it’s all sorted. Thanks so much for the excellent service though.

    #1098031

    zandyring
    Staff

    So glad you got this resolved!

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